Oracle Java reconsideration is widespread: 88% of Oracle Java users surveyed said they are considering alternatives, driven mainly by cost and licensing concerns. Cloud waste remains a major cost ...

Customer satisfaction in retail is on the upswing, and online retailers such as Amazon are at the top of the list, according to a new survey. The overall survey was based on 31,293 completed surveys ...

The percentage of teachers who are using artificial intelligence-driven tools in their classrooms nearly doubled between 2023 and 2025, according to data from the EdWeek Research Center. In 2023, a ...

Last year, over 100 cybersecurity professionals participated in Dark Reading's annual State of Enterprise Application Security survey. Their valuable insights illuminated the evolving threat landscape ...

Workers are using A.I. more often across industries, even as anxiety about automation remains high. Getty Images for Unsplash+ The integration of A.I. into the workforce has fueled widespread fears of ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...

Empathy was once considered too soft and squishy for the world of work, but decades of research have shattered that myth. Empathy includes three pieces: sharing others’ experiences, trying to ...

2026 Global Microsoft Partner Survey to reveal AI adoption, FY26 alignment, and the GTM motions driving the strongest returns for Partnership success. This year’s global survey explores how Partners ...