Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Select mortality tables show death rates for recent life insurance buyers. Recent buyers often have lower mortality due to passing medical exams. Insurers use these tables to set premiums and assess ...

Lucas Downey is the co-founder of MoneyFlows, and an Investopedia Academy instructor. Somer G. Anderson is CPA, doctor of accounting, and an accounting and finance professor who has been working in ...

Cold calling isn’t dead, it’s just evolved. While digital channels dominate modern sales conversations, picking up the phone to start a relationship with a prospect who’s never heard of you remains ...

The conversations started with a whisper. A customer in the sports bar would ask his waiter if the employee across the room — the guy who looked eerily like the Arizona Wildcats' all-time leading ...

On the latest episode of "Sarra Sounds Off," Newsday's Michael Sicoli talks about the top guards in boys basketball on Long Island, plus Jared Valluzzi on the Suffolk hockey finals, a look at Long ...

Reuters, the news and media division of Thomson Reuters, is the world’s largest multimedia news provider, reaching billions of people worldwide every day. Reuters provides business, financial, ...