Of course you like them; you hired them. And of course you're rooting for them – they work on your behalf every day. If your small business is like many others, you run a tightly knit operation that ...

Buying unnecessary inventory costs your business money. Conversely, inadequate inventory can lose sales. Accountants and analysts have developed a number of metrics for judging how efficiently your ...

Measuring PC performance can be tricky business. While you can get a halfway decent picture of performance by measuring average frames-per-second and calling it a day, you're missing out on some key ...

More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

We asked industry experts to share how their companies handle performance management in a way that aligns with their culture. These real-world examples demonstrate how structured communication, ...

There are several metrics we prioritize. Our highest priorities are outcomes of quality, and metrics that reduce cost. The most important metric, therefore, is readmissions. We are cognizant of ...

Performance measurement is, admittedly, a tricky subject. On one hand, you must manage your operations and decisions by the numbers. But on the other hand, your employees are people–and people can be ...

Performance metrics have been around government for quite some time, maybe ten years or more. It started with City Stats and has spread across the nation to other governments. I struggled with ...

The committee finds in the preceding chapter that it is fundamentally possible to measure the effectiveness of the Global Nuclear Detection Architecture (GNDA) as long as a new strategic plan and ...

Quick: What’s the most basic purpose of advertising? Is it to generate specific outcomes? Or is it to create the awareness and affinity that lead to lifetime value and loyalty? The answer is “all of ...