While many businesses are successfully adopting online live chat as their customer service platform, other businesses have yet to become aware of just how important this platform is. It is now proving ...

The Cuyahoga County Office of Child Support Services has launched new online tools for document signatures and live chat, aimed at making the agency more accessible and easier to use for parents and ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...

The death of a loved one is often one of the most stressful experiences in life. Grief affects everyone in their own way. For some people, connecting with others and sharing their stories helps them ...

Thanx, the leading loyalty and guest engagement platform, announced today the launch of live chat support within their merchant dashboard. Live chat gives merchants instant access to the Thanx team ...

Chat support brings real-time customer service to the online consumer, often appearing on a business’s website or application as a pop-up dialogue box. The availability of chat support on a company’s ...

Following our report late last month that Apple was preparing to start charging for out-of-warranty online chat support, we’ve been informed that today Apple support has finally flipped the switch on ...

Following our report late last month that Apple was preparing to start charging for out-of-warranty online chat support, we’ve been informed that today Apple support has finally flipped the switch on ...