Freshworks, formerly Freshdesk, is bundling its cloud-based sales, marketing and customer support applications to help level the customer relationship management (CRM) playing field for small and ...

ANTWERP, BELGIUM / ACCESS Newswire / April 22, 2025 / Exalate, a leading integration platform, has officially launched its Exalate for Freshdesk connector-bringing powerful, AI-assisted two-way ...

Helpdesk software company Freshdesk, Inc. has changed its name to Freshworks, Inc. The rebranding is designed to emphasize the San Bruno, CA-based company's newer and lesser-known capabilities, which ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...