According to Gartner, a whopping 50% of the planning and tasks managers struggle with daily have the potential to run themselves. The catch? Businesses are automating a measly 15%. The very terms AI, ...

How is automation boosting productivity? If you’re even plugged in slightly to the news cycle, you likely have heard pundits espousing the benefits of automation. There are definite benefits to using ...

When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the implementation of optimisation systems, companies ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Implementation of robotic process automation (RPA) involves the deployment of software robots that execute recurring clerical tasks. Bots complemented by artificial intelligence can streamline even ...

If you want your business to be more efficient and free up time to focus on other, more important things, then automating your repetitive and mundane business processes is a great way to achieve those ...

Tension: We assume automation will deepen connections, but it often reduces human nuance. Noise: “Best practices” for process automation oversimplify customer relationships, treating people like ...

Kore.ai Inc. is doubling down on artificial intelligence agents with the launch of a new, “no-code” platform for creating customized models that can automate knowledge-intensive operations. The ...

Redwood Software, a provider of cloud-based business and IT process automation solutions, today announced a €315 million (~$379.97 million) strategic investment from growth equity firm Turn River ...