Founded in 2022 by Devyani Gupta and Vengadanathan Srinivasan, Arrowhead is building AI-powered voice agents for the ...

Imagine walking into your home after a long day, and before you can even think about what you need, your assistant greets you with a warm, “Welcome back! Shall I dim the lights and play your favorite ...

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

Digital product building has entered a new phase. For years, many teams treated artificial intelligence as a layer added on top of an existing experience. A chatbot answered questions. A model powered ...

Liam Dunne is the Co-founder and CEO of Klearcom, a global leader in customer call path testing & real-time contact center optimization. We are at a tipping point right now in customer experience. The ...

New research warns conversational AI may reinforce false beliefs by validating and expanding users’ narratives, increasing ...

Voiceprint-based attention locking, enabling seamless human-AI agent conversations in noisy environments with lots of speaking in the background Real-time vision-based intelligence, interpreting ...

AI is often a catalyst that can drive substantive process re-design that focuses on outcomes, rather than simply enhancing existing processes.

The year 2025 marked a turning point for artificial intelligence in the travel industry. AI solutions moved beyond demos and pilots to deliver real impact across every customer touchpoint, from ...

From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have eagerly jumped on the bandwagon; consumers are now accustomed to receiving ...

Familiarity with basic networking concepts, configurations, and Python is helpful, but no prior AI or advanced programming ...