The Guidance—which becomes effective as of November 1, 2024—emphasizes NYSDFS’ expectations that VCEs address and resolve customer service requests and complaints “timely and in a fair manner” and ...

The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...

Consumer reporting dominates complaints to the Consumer Financial Protection Bureau (CFPB), according to a new report. The Congressional Research Service (CRS), a nonpartisan shared staff to ...

The Consumer Financial Protection Bureau (CFPB) is a federal regulatory agency established in 2010 as a response to the 2007-2008 financial crisis. The CFPB implements and enforces Federal consumer ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

ALBANY, N.Y. (NEWS10) — The New York State Department of Motor Vehicles is rolling out a new online consumer complaint form for issues with repair shops, auto dealers, and inspection stations. The ...

The Government Accountability Office has critiqued the Federal Motor Carrier Safety Administration for the use of ambiguous terms and processes used when filing and following up on motor carrier ...

Gov. Josh Shapiro is streamlining Pennsylvania’s consumer-complaint process in the hopes of filling gaps left by a shuttered federal watchdog. “Despite the fact that Washington is walking away from ...