NHS Shared Business Services has introduced a £250m communication framework to support trusts in improving patient contact ...

Missed appointments (Did Not Attend – DNAs) cost the NHS an estimated £1.2 billion a year, making reliable, accessible and two‑way communication increasingly vital to patient care and operational ...

The procurement framework aims to help NHS organisations buy products and services to help communicate with patients more efficiently.

Add Yahoo as a preferred source to see more of our stories on Google. The UK's Labour government outlined its 10 Year Health Plan for the NHS in July 2025. Image credit: Nigel J. Harris via ...

Phillip Bland, global government advisor at Qualtrics, shares his view on how the NHS should approach its digital healthcare strategy. The UK National Health Service (NHS) stands at a critical ...